If you are looking for truly professional facilitator and challenger I cannot recommend Joy highly enough. I had the privilege of meeting Joy during a recent business lessons learned workshop. The workshop focused on a particularly sensitive topic which required an abundance of tact and energy. Joy provided one of the best performances as a facilitator which I have experienced and delivered an excellent workshop. She was able to steer the conversation and at the same time persuade a relatively large group to all openly share opinions, even when these were opposing. She is a true professional.